Differentiate and monetize
360° visibility and control for differentiated experiences
The siloed approach to service assurance is no longer sustainable. It leads to incomplete monitoring, manually intensive correlation, and prolonged time-to-resolution, limiting the ability to automate workflows and remediation actions.
Our 360° Assurance solutions seamlessly automate the correlation of network, service and experience KPIs across the end-to-end network. Powered by Ativa™ Suite, the solutions provide real-time monitoring, analytics, diagnostics and troubleshooting right down to the infrastructure layer. This enables automated root-cause analysis across network domains and datasets, customer-impact analysis, and automated actions through API integrations with external ecosystems, such as trouble-ticketing, element managers and orchestrators.
Break down system and process silos
360° Assurance means you can break down the traditional silos of network, device, subscriber, service and application assurance. Insights and processes that were previously limited to specific operational teams can now be understood and acted upon by stakeholders across operations, engineering, planning, and marketing. It provides a single source of truth through simple, intuitive, easy-to-configure dashboards and reports.
By combining and correlating data from these domains in a single application, the 360° Assurance solutions provide comprehensive, real-time intelligence into customer experience for specific services, and how the performance of your network impacts it.
Monetize advanced, SLA-backed revenue streams
The 360° Assurance solutions are designed to support your network and service operations teams with predictive, real-time and automated customer experience assurance across your end-to-end network, from RAN to core, from a single application. This unified visibility and automation enables customer experience-driven service operations.
The result is accelerated monetization of differentiated Quality of Experience (QoE) and new business services based on advanced connectivity, backed by SLA guarantees at scale. At the same time, greater levels of automation help reduce cost, time and effort for network and service operations.
Key benefits and features
Use cases
- Monetize 5G by delivering premium SLAs
- Deliver premium VoLTE and VoNR services
- Guarantee VoIP services and SLAs for your enterprise customers
- Automate root-cause analysis and impact analysis
Guarantee VoIP services and SLAs for your enterprise customers
Fixed network operators, unified communications providers and other B2B2C service providers depend on differentiated VoIP services in their offerings. Ativa’s 360° Assurance for VoIP monitors your transport and core networks along with the quality of service and quality of experience delivered to your customers to provide correlated end-to-end SLA visibility and cross-domain automated troubleshooting capabilities. Multi-tenant, self-service B2B portals can be extended to enterprise customers for SLA monitoring and first-level triage, supporting you in service differentiation and further monetization.
Guarantee VoIP services and SLAs for your enterprise customers
Fixed network operators, unified communications providers and other B2B2C service providers depend on differentiated VoIP services in their offerings. Ativa’s 360° Assurance for VoIP monitors your transport and core networks along with the quality of service and quality of experience delivered to your customers to provide correlated end-to-end SLA visibility and cross-domain automated troubleshooting capabilities. Multi-tenant, self-service B2B portals can be extended to enterprise customers for SLA monitoring and first-level triage, supporting you in service differentiation and further monetization.
Automate root-cause analysis and impact analysis
With complete horizontal and vertical correlation, from RAN to core and from customer to infrastructure, your operations teams can quickly trace the root-cause of quality of experience issues, to reduce MTTR and prevent customer-impacting problems. You can similarly quickly identify the severity and impact of infrastructure and resource issues on your customers, to prioritize your teams’ efforts for maximum overall service reliability and best customer experience.
Automate root-cause analysis and impact analysis
With complete horizontal and vertical correlation, from RAN to core and from customer to infrastructure, your operations teams can quickly trace the root-cause of quality of experience issues, to reduce MTTR and prevent customer-impacting problems. You can similarly quickly identify the severity and impact of infrastructure and resource issues on your customers, to prioritize your teams’ efforts for maximum overall service reliability and best customer experience.
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