Application Performance Management

InfoVista’s application performance management solutions enable CSPs and enterprises meet the increasing demands for application visibility, application usage management, application response management, application performance monitoring, and application performance optimization and reporting services.

InfoVista’s suite of APM solutions; 5View™ Service Data Manager, with optional Application Usage Manager and Application Response Manager modules in combination with 5View NetFlow and 5View Applications appliances, provide in-depth visibility into application performance. Further extending the versatility of InfoVista’s APM solutions, 5View Mediation adds trend-based capacity planning. All of the APM solutions fully interoperate and complement InfoVista’s award-winning VistaInsight for Networks performance management solution, enabling:

CSPs:

• Profitably enhance your services portfolio by offering advanced business services that address the critical market needs for business application usage and performance visibility and WAN optimization monitoring
• Implement application specific traffic measurement and flow-based analysis to prioritize business-critical applications, troubleshoot performance problems, intelligently advise customers on bandwidth optimization opportunities
• Leverage application response metrics for monitoring and ensuring appropriate application performance levels and for baselining prior to deployment of application acceleration technology
• Deliver enhanced application-aware VPN reporting services using either 5View NetFlow or Applications appliances through integration with Cisco's Application Visibility and Control (AVC) or Alcatel-Lucent’s 5670 Reporting and Analysis Manager (RAM)
• Reduce the deployment complexity and costs associated with collecting and analyzing service usage data from multiple customer premises
• Improve customer service and retention through proactive service assurance and faster reaction times
• Increase operational efficiency, through cross-functional troubleshooting and problem resolution via an integrated platform that allows business application performance monitoring and reporting as well as the monitoring and reporting of the network infrastructure used to deliver those applications

Enterprises:

•  Align the delivery of applications to specific infrastructure components
• Understand the effect of moving virtual machines (VMs) on traffic patterns and quantify the resulting impact on QoS and QoE
• Establish operational and performance baselines to understand if the infrastructure can support the roll-out of a new business critical application
• Create an opportunity to improve SLA compliance with internal business unit customers through proactive measurement of end-to-end application performance
• Improve operational efficiency by reducing  the time and resources required to pinpoint and resolve slow application performance

5View SDM deployment in a business services environment—powerful, multi-tenant, scalable architecture